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Exchange Policy – Premium Leather Mart

Effective Within 30 Days of Delivery

At Premium Leather Mart, your satisfaction is our priority. That’s why we offer a flexible exchange policy that allows you to request an exchange within 30 days of receiving your order.

✅ Eligibility for Exchange

To qualify, items must:

  • Be unused and in original condition

  • Include all original tags and packaging

  • Be securely packed to avoid damage during return shipping

🔁 Exchange Process

  • If your item arrives damaged, defective, or incorrect due to our error, we’ll take care of the exchange at no extra cost.

  • For exchanges based on size, color, or style preference, a $24.99 shipping fee applies to cover return and reshipping costs.

📩 How to Request an Exchange

To initiate an exchange:

  1. Email us at support@premiumleathermart.com

  2. Include your order number and a short explanation of what you’d like to exchange

  3. Our team will respond with return instructions and guide you through the next steps

📝 Important Notes

  • We cover all costs for exchanges caused by our error or defective items.

  • For voluntary exchanges, customers are responsible for the $24.99 fee.

  • All exchange requests must be made within 30 days of delivery.

At Premium Leather Mart, we’re committed to making your shopping experience smooth, reliable, and worry-free.

Need assistance?
📧 Email: support@premiumleathermart.com
📞 Phone: (786) 941-8103
🌐 Visit: www.premiumleathermart.com