Exchange Policy – Premium Leather Mart
Effective Within 30 Days of Delivery
At Premium Leather Mart, your satisfaction is our priority. That’s why we offer a flexible exchange policy that allows you to request an exchange within 30 days of receiving your order.
✅ Eligibility for Exchange
To qualify, items must:
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Be unused and in original condition
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Include all original tags and packaging
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Be securely packed to avoid damage during return shipping
🔁 Exchange Process
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If your item arrives damaged, defective, or incorrect due to our error, we’ll take care of the exchange at no extra cost.
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For exchanges based on size, color, or style preference, a $24.99 shipping fee applies to cover return and reshipping costs.
📩 How to Request an Exchange
To initiate an exchange:
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Email us at support@premiumleathermart.com
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Include your order number and a short explanation of what you’d like to exchange
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Our team will respond with return instructions and guide you through the next steps
📝 Important Notes
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We cover all costs for exchanges caused by our error or defective items.
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For voluntary exchanges, customers are responsible for the $24.99 fee.
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All exchange requests must be made within 30 days of delivery.
At Premium Leather Mart, we’re committed to making your shopping experience smooth, reliable, and worry-free.
Need assistance?
📧 Email: support@premiumleathermart.com
📞 Phone: (786) 941-8103
🌐 Visit: www.premiumleathermart.com