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Shipping & Returns – FAQs

Premium Leather Mart
🌐 premiumleathermart.com
📧 support@premiumleathermart.com
📞 (786) 941-8103

📦 Shipping Questions

Q: How long does shipping take?
We offer fast and reliable shipping options:

  • Standard U.S. Shipping: FREE

  • Expedited U.S. Shipping: $9.95 for faster delivery and added peace of mind

Q: Do you ship internationally?
Yes! We proudly ship worldwide.
If you have any international shipping questions, feel free to reach out to us at support@premiumleathermart.com or call us at (786) 941-8103.

Q: How do I track my order?
Once your order ships, you'll receive an email with a tracking link. Use it to follow your package's journey in real time. Need help? Contact our support team anytime.

Q: What are the estimated delivery times?

  • U.S. Orders: Usually arrive within 1–3 weeks

  • International Orders: Typically arrive within 2–5 weeks

Note: Many of our items ship directly from international warehouses to bring you exclusive leather pieces at unbeatable prices.

Q: Why did I only receive part of my order?
No worries! Orders with multiple items may ship separately due to stock availability and packaging. The rest of your order will be on its way soon.

Q: Where do your products ship from?
We partner with trusted global manufacturers to bring you high-quality, exclusive leather goods. Many items are shipped directly from our international partners to ensure unique designs and exceptional value.

🔁 Returns & Exchanges

Q: What is your return policy?
We stand behind every item with a 30-Day Return Policy.
If your item arrives damaged or you’re not satisfied, visit our Return Policy page for full instructions.

Q: How do exchanges work?
We offer a 30-Day Exchange Policy:

  • Received the wrong or damaged item? We’ll replace it at no cost to you.

  • Want a different size, color, or style? We’re happy to help — a $24.99 reshipping fee applies.

Full exchange info is available on our Exchange Policy page.

Q: Still need help?
We’re here for you!